Order Cancellation Policy

At Fit Jackets, customer satisfaction is very important to us. We aim to provide a simple and flexible order cancellation process so you can shop with confidence. Please review the guidelines below to understand how cancellations work.

Cancellation Time Frame

If you change your mind after placing an order, you can cancel it within 24 hours. This time starts as soon as your order is confirmed. We encourage you to contact us as soon as possible to ensure your request is processed on time.

How to Cancel Your Order

To request a cancellation, follow these steps:

• Email us at sales@fitjackets.com
• Provide your order number
• Mention the reason for cancellation

Once your request is received, our team will review it and send you a confirmation email. After confirmation, we will begin the refund process.

Refund Process

If you cancel your order within the 24 hour window, you are eligible for a full refund with no deductions.

• Refund processing begins within 24 to 48 hours after confirmation
• The amount will be returned to your original payment method within 2 to 3 business days
• Processing time may vary depending on your bank or payment provider

You will be notified once your refund has been completed.

Orders Already Shipped

If your order has already been shipped, it cannot be canceled. However, you can still return the item under our 30 day return policy. Once we receive and inspect the returned item, your refund will be processed.

Need Assistance

If you have any questions or need help with your order cancellation, our support team is here for you. We are always ready to assist and make the process as smooth as possible.

Contact Us

For any cancellation requests or concerns, please contact us at sales@fitjackets.com.

Thank you for choosing Fit Jackets.

Company Information:

USA Registered Address: 180 N Wolfe Rd Sunnyvale, CA 94086

Email: sales@fitjackets.com