Frequently asked questions

We accept all payment modes like Visa, Mastercard,Paypal, Apple Pay, Google Pay

Orders cannot be changed to a different product. You can cancel within 24 hours and place a new order. Orders already processing or shipped cannot be changed, but you can return them after delivery according to our Return Policy.

You can find the details of your order in your order confirmation email. It contains the price of each product, the order number and shipping charges.

Yes, we ship to many countries. However, we do not ship to APO/FPO addresses or areas where courier services are unavailable or restricted. Delivery times and shipping options may vary depending on your location.

For the security of our customers, we use SSL (Secure Socket Layer) to protect your privacy. PayPal makes the payment process easy. So, yes, our ordering process is highly reliable.

Delivery time depends on the shipping option you choose:

  • Free Shipping on orders over $139 in the USA, UK, and Canada: 10 – 12 business days
  • Standard Shipping: 8 – 10 business days ($20)
  • Expedited Shipping: 2 – 5 business days ($25)

Orders are typically processed within 1–2 business days after placement. Delivery times are estimates and may vary due to destination, customs, or public holidays.

We have a proper procedure for sending email confirmation within a few minutes after your order.

If you have found any problem with your order, then you need to contact our Customer Service Team quickly. You need to explain your problem to them. At the same time, you can check out our return and exchange policy for more valuable recommendations.

After dispatching your order, you will receive tracking details through email. 

Cancel within 24 hours by contacting our support with your order number. Orders already processing or shipped cannot be canceled, but can be returned after delivery.

If you want to exchange your product with another existing item on our website, then you need to contact our customer service for further help.

Our size chart guides you about the correct sizes. Therefore, place your order according to the given measurement, and you will get the jacket that fits you best.

Enter your coupon code at checkout in the designated field and click “Apply” to receive your discount.

You are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In those cases, Fit Jackets will cover the return shipping or replacement.

After we receive and inspect your returned item, the refund will be issued to your original payment method. Refunds are processed within 2–3 business days, but it may take up to 5 business days for your bank or payment provider to reflect the amount.

We use reliable courier services such as DHL, FedEx, and UPS to ensure your order is delivered safely and on time. You will also receive a tracking number once your order is shipped.

US orders usually have no customs fees. For international orders, any duties or taxes are the customer’s responsibility.

You can contact us at sales@fitjackets.com, as our customer care team is always available to assist our customers with their orders.

Each jacket is crafted fresh and according to the customer’s demand.

To have the best shopping experience, you need to create an account. This will help you track your order, access your order history, and create a wish list for your favorite products. 

If you have an account on Fit Jackets, then all you need is to enter your USER ID and password to get access to your account.

The actual color of the jacket may vary from the picture available on the website. Lighting and photography influence the color of the image.

Never wash your leather jacket directly; instead, use a damp cloth to wipe any dirt or stain.