FAQs

We accept all payment modes like Paypal, Visa, Mastercard, American Express, and Discover cards.

Yes, you can change your order within a day, or it will go into the packing and shipping process. It is our policy that we try our best to deliver orders on time; this is why you need to be quick to change your order. All you need to do is contact our customer service to get to know your order status.

You can find the details of your order in your order confirmation email. It contains the price of each product, the order number and shipping charges.

We ship all over the world except Israel, Russia and APO/FPO addresses. For any other query, you can contact us at
sales@fitjackets.com
, or you can also opt for the live chat option.

For the security of our customers, we use SSL (Secure Socket Layer) to protect your privacy. PayPal makes the payment process easy. So, yes, our ordering process is highly reliable.

We deliver our orders within 3-8 business days. If you are unable to receive your order in the given time, then you have the option to contact our customer service.

We have a proper procedure for sending email confirmation within a few minutes after your order.

If you have found any problem with your order, then you need to contact our Customer Service Team quickly. You need to explain your problem to them. At the same time, you can check out our return and exchange policy for more valuable recommendations.

After dispatching your order, you will receive tracking details through email. 

You can only apply for cancellation of the order before the shipment. If it has gone for shipment, then you can’t cancel the order. However, you can opt for a return process.

If you want to exchange your product with another existing item on our website, then you need to contact our customer service for further help.

The option of customized sizing is only present for suits.

Our size chart guides you about the correct sizes. Therefore, place your order according to the given measurement, and you will get the jacket that fits you best.

We have both options available; you can find sizes in inches and centimeters. In order to get better instructions, check our size guide.

It is simple; all you need is to apply the discounted code in the given coupon code box when checking out the order. 

It is our policy to provide free shipping, but the customer who is applying for a return needs to pay for the return courier charges.

You can receive the refund amount through the original method of payment. This process will take 6-7 working days.

We usually ship our orders through FedEx and DHL. However, USPS and UPS are other sources used for United States orders. 

Fit Jackets is the most premium online retailing store. However, we do not own any retail outlet.

The products are marked as a gift. This step lowers the value price of the invoice, so the decreased amount of custom fees is needed. This process is also influenced by the rules and regulations of the country. 

You can contact us at sales@fitjackets.com, as our customer care team is always available to assist our customers with their orders.

Fit Jackets sells premium quality leather. At the same time, you can find amazing faux leather and fabric jacket options as well.

You can find the best quality celebrity and movie jackets at Fit Jackets. However, customized jackets do not come under our domain. 

We purchase raw leather in the form of hides and transform them into beautiful leather jackets and blazers. 

We use premium quality leather originating from lambskin, cow hides, and sheep skin.

Each jacket is crafted fresh and according to the customer’s demand.

To have the best shopping experience, you need to create an account. This will help you track your order, access your order history, and create a wish list for your favorite products. 

If you have an account on Fit Jackets, then all you need is to enter your USER ID and password to get access to your account.

The actual color of the jacket may vary from the picture available on the website. Lighting and photography influence the color of the image.

Never wash your leather jacket directly; instead, use a damp cloth to wipe any dirt or stain.