Shipping Policy

At Fit Jackets, we are committed to providing a smooth and reliable delivery experience. Our goal is to make sure your order reaches you safely and on time. Please review our shipping policy for complete details.

Free shipping on all orders above $139

Free standard shipping on orders over $139 to USA, UK, and Canada.

  • Free shipping takes around 10 to 12 business days with no additional cost
  • Standard shipping takes around 8 to 10 business days with an additional cost of 20 dollars
  • Expedited shipping takes 2 to 5 business days with an additional cost of 25 dollars
  • Orders placed after 1 pm are processed the next business day
  • Customized items may take longer and are usually delivered within 12 to 15 business days

Delivery times may vary depending on the product and customization.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email. You can use this to monitor your shipment.

After dispatch, it is the customer’s responsibility to track the order and stay updated. If delivery is missed or delayed due to unavailability, you will need to coordinate with the courier service to reschedule.

Repeated failed delivery attempts may result in the package being returned or discarded by the courier. In such cases, Fit Jackets will not be responsible.

Shipping Partners

We work with trusted courier services such as DHL, FedEx, and USPS to ensure safe and timely delivery of your orders.

Wrong or Damaged Items

If you receive a damaged, defective, or incorrect item, please contact us within 30 days at sales@fitjackets.com with clear photos and your order details. We will review the issue and assist you.

Please make sure the item remains unused and all tags are intact for return or refund eligibility.

Customs Duties and Taxes

Orders are shipped on a delivery duty unpaid basis. This means:

  • Customers outside the US may be required to pay customs duties or taxes according to their country’s laws
  • These charges are not included in the product price
  • Fit Jackets is not responsible for any additional customs or tax fees

We recommend checking your local customs policies before placing an order.

Important Shipping Guidelines

  • Double check your shipping details before placing an order to avoid delays
  • A signature may be required at the time of delivery
  • We do not ship to P.O. Boxes, APO, or FPO addresses
  • Address changes are not possible after the order has been shipped
  • Orders with both customized and regular items may take additional time

Possible Delivery Delays

While we aim for timely delivery, delays may happen due to reasons beyond our control, such as:

  • Natural events or public holidays
  • Incorrect shipping information
  • Courier service issues
  • Customs clearance delays
  • Order modifications or quality checks

Contact Us

If you have any questions or need help with your shipment, feel free to contact us at sales@fitjackets.com. Our team is always here to assist you.

Thank you for choosing Fit Jackets.

Company Information:

USA Registered Address: 180 N Wolfe Rd Sunnyvale, CA 94086

Email: sales@fitjackets.com